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Power Virtual Agents enable you to Easily build chatbots to engage conversationally with your customers and employees – no coding required..
Finding best licensing options
Implementing best security practices
Developing Topics and Entities for your Chat Bot
Integrating Bot with Dynamics 365 Business Central, Dynamics 365, SharePoint, etc
Create and manage powerful chatbots with an easy-to-use graphical interface. You do not need to write any code or have AI expertise.
Easily integrate your chatbots with the products and services you use every day. Look up records, personalise conversations, hand off conversations to live agents, and call APIs. Choose from hundreds of pre-built connectors, build custom workflows using Power Automate, or create complex scenarios with Microsoft Bot Framework.
Get suggestions on which topics to build, create rich, personalised conversations using natural language understanding and entity extraction, and monitor and improve your chatbot’s performance using AI and data-driven insights.
After creating the bot with Power Virtual Agent, you can embed it on various channels such as websites, Microsoft Teams, mobile app, Facebook, Skype, Slack, Telegram, etc.